We are working on getting our home shop ready to open to you by appointment only.
We have a few items on sale and are going to be revamping the website over the next few weeks. Stay Tuned.
1. What payments does Soap Enticing accept?
We accept Cash, Card, PayPal and Check (Check must be local with two forms of ID).
2. If Check is returned?
If your check is returned, you will be charged a $25 check return fee. So before writing a check, please ensure you have sufficient funds to cover it. If a check is returned, Soap Enticing reserves the right to not accept a check from you again.
3. Who do you use for Shipping?
We utilize the USPS because they have the best rates for shipping for our company needs.
4. Do you do exchanges or refunds?
We will happily exchange or refund an item with a valid Soap Enticing receipt.
5. What if my product is damaged during shipping?
Please send us pictures of the damage to firstname.lastname@example.org and provide us with a receipt and we will take prompt action to replace or refund your purchase.
6. Do you have gift cards?
Yes! They make an excellent gift!
7. Can you do a gift box or basket for a charity event? Or donate a gift card or product to a charity?
Yes just get in contact with us and tell us about your event and we will see if we can accommodate your request. (Keep in mind we are a small business so we can only do so many charity events in a calendar year).
8. Are all of your products handmade?
All of our soaps, lotions, lip balms, lip gloss, nail polish, shampoo and conditioners are handmade. All bath accessories obviously are not, though we do seek the best quality bath items to include with our handmade products.
9. How natural are your products?
Many of our products are free of formaldehyde, resins, camphor, parabens, toulene, DBP and xylene. We list our ingredients for each product on the website so you know exactly what is in the products we are offering. We do not use any animal fats and we do not test on animals!
10. Are you available to answer questions that are not answered here?
Yes, just find us on our Facebook page, Instagram page (@soapenticing) or use the contact form on our website. Allow us up to 24 hours to respond.
Reviews can be found on the shop page under the individual products.